Code of Values

Code of Values

We believe...

• in superior service to our customers, our community and to each other as members of the DreamMaker team.
• in counting our blessings every day in every way.
• success is the result of clear, cooperative, positive thinking.
• that loyalty adds meaning to our lives.
• management should seek out and recognize what people are doing right, and treat every associate with respect.
• challenges should be used as learning experiences.
• our Creator put us on this earth to succeed. We will accept our daily successes humbly, knowing that a higher power is guiding us.
• in the untapped potential of every human being. Every person we help achieve their potential fulfills our mission.
• we must re-earn our positions every day in every way.
• in building our country through the free enterprise system.  We demonstrate this belief by continually attracting strong people to the DreamMaker team.

We live our Code of Values by...

Respect

• treating others as we would like to be treated.
• listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
• responding in a timely fashion.
• speaking calmly and respectfully, without profanity or sarcasm. 
• acknowledging everyone as right from their own perspective.

Integrity

• making only agreements we are willing, able and intend to keep.
• communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
• looking to the system for correction and proposing all possible solutions if something is not working.
• operating in a responsible manner: "above the line..."
• communicating honestly and with purpose.
• asking clarifying questions if we disagree or do not understand.
• never saying anthing about anyone that we would not say to him or her.

Customer Focus

• continuously striving to maximize internal and external customer loyalty.
• making our best effort to understand and appreciate the customer's needs to every situation.

Having Fun in the Process!

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